Privacy Policy

Last updated: 2025-05-04

This Privacy Policy explains how Spacewise AG (“Spacewise”), based in Switzerland, collects, uses, and protects your personal data when you use our website and services. We comply with the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU GDPR.

• 1. Who We Are

  We are a Swiss-based company providing ad-hoc location insights reports to other businesses. You can contact us at privacy@spacewise.net regarding any privacy concerns.

• 2. What Data We Collect and Why

  We collect personal data such as:

  • Name and email (to communicate with you)
  • IP address and usage data (for security and analytics)
  • Payment details (for transactions, collected and processed by Stripe)

  We collect this data via forms, cookies, and third-party tools to provide our services, analyze usage, send relevant updates, and comply with legal obligations. We do not collect sensitive personal data.

• 3. Cookies and Tracking

  We use cookies for:

  • Functionality (e.g. saving preferences)
  • Analytics (Google Analytics, Segment)
  • Marketing (e.g. retargeting)

  You can manage cookies using our Cookie banner.

• 4. Data Sharing and Transfers

  We share data with trusted service providers, including:

  • Google, Segment, Customer.io, Sendgrid, Close.com, Stripe
  • AWS (data stored in Germany)

  Some providers process data outside Switzerland (e.g. the U.S.). We ensure adequate protections are in place, such as Standard Contractual Clauses.

• 5. Data Security and Retention

  We use secure infrastructure (e.g. AWS, Google Cloud) and industry-standard measures to protect your data. We retain personal data only as long as necessary for service delivery and legal compliance.

• 6. Your Rights

  You have the right to access, correct, delete, or object to the use of your data. You may also request data portability where applicable. To exercise your rights, email privacy@spacewise.net.

• 7. Changes

  We may update this Privacy Policy as needed. Updates will be posted here with a new "Last updated" date.